Patient Reviews
OUR REVIEWS
We understand the difficulty that often comes with trying to find a dental family that makes you feel comfortable and welcomed. This is why our caring team at Preferred Dental of Cromwell works hard to accommodate each of our patients' unique needs. We want your experience to be relaxing and easy. To accomplish this, our team works with you and pays you our undivided attention as we care for your dental health and restore the beauty of your smile. Our Cromwell, CT office frequently performs preventive, cosmetic, restorative, implant, periodontal, and endodontic dental procedures for patients with a wide range of concerns and goals. If you're looking for a dentist who makes you feel at home, consider joining our dental family. To help you feel confident in your decision, we welcome you to read some of the testimonials our patients have written about their personal experiences at our office.
"Just got my cleaning done, and everything from the customer service to the dental work was perfect as always. The staff are always friendly and helpful every time I have come, and unlike other dentists, they never cause me any pain while I'm getting my teeth worked on. My hygienist was absolutely lovely and very friendly. Would definitely recommend coming here if you need a new dentist!"
"My family has been coming here for years for cleanings and we all agree it’s always great. the staff are kind, the place is clean, and they do a great job."
"My teeth cleaning was the best that’s been done in years. Genesis, at the front desk, is extremely helpful and knows how to get things done, my favorite!"
"First time being here and I was completely satisfied. Doctors and hygienists were knowledgable and welcoming. Receptionists were very nice. Erica was super patient, gave info on the office, explained the process, and did a great job cleaning my teeth. Ellis did an amazing job on confidently removing my teeth gems that were needed to come off. Although, I was nervous they made sure I was happy with what I was walking out with. I will be returning and bringing my little one in as well. Thanks, guys!!"
"Needed a cleaning done badly. My friend who recommended me here is a hygienist. Kaylee was really professional. I have really bad gums and she was very gentle! The areas that were inflamed; she would let me know I was gonna feel it. Other hygienist that I used to go to would attack my teeth so viciously. If you need a cleaning done, ask for Kaylee! I put 4 stars because I had an appointment that I made sure I was available. At some point, the week of I was informed I wasn’t on the schedule. I hit them up, and they said the system removed me. So I had to wait another month which was inconveniencing. Other than that it’s clean and everyone was professional."
"An Exceptional Dental Cleaning Experience with Tina I recently had the pleasure of receiving a dental cleaning by Tina, and I can't express enough how outstanding the entire experience was. From start to finish, it was a five-star treatment that left me with a smile on my face – both figuratively and literally! Right from the moment I walked into the dental office, I was greeted with a warm and friendly welcome by the staff, setting a positive tone for my visit. Tina herself was incredibly personable and ensured she put me at ease immediately. As someone who tends to feel nervous during dental appointments, I greatly appreciated her approach. What truly stood out during my cleaning was Tina's expertise and attention to detail. She took the time to explain each step of the process, which not only made me feel involved but also educated me about my oral health. Her gentle and precise approach to the cleaning made the entire experience comfortable and pain-free. It was evident that she takes immense pride in her work, and her passion for dentistry shines through. Beyond the cleaning itself, Tina took the time to address my questions and provide valuable advice for maintaining my oral health between appointments. This level of care and personalized attention truly sets her apart. I wholeheartedly recommend Tina to anyone seeking a top-notch dental cleaning experience. Thank you, Tina, for your exceptional care and dedication to your craft. I'm looking forward to my next appointment! Sincerely, Anis"
"Kaylee was great this morning during my dental cleaning appt. Was very gentle and thoroughly explained everything suggested to keep teeth and gums healthy. Definitely recommend!!"
"This is my first time at Preferred Dental of Cromwell for my routine cleaning, and I was welcomed by wonderful staff! Chris did an awesome job taking my X-rays and he was so gentle and kind. Dr. Ayaz performed my cleaning and he was very mindful and thorough throughout the process. The office was very clean and nicely decorated for the Halloween. I love that each exam room had its own Hepa filter fan in it. I am grateful I had found this place for my family. Thank you for all that you do to help us keep our dental well-being healthy!"
"I've been going to Preferred Dental of Cromwell for over 10+ years and I'm still ecstatic about how great their practice is. The hygienists are very professional and friendly and the Frontline staffing is phenomenal. I get asked all the time that why do I travel so far to see a dentist? When you get first class service like Preferred Dental gives I'm going to be a faithful customer, that's how good the practice is! Just got a cleaning and I feel so fresh and so clean! (cheering right now)!"
"I've been going to Prefered Dental of Cromwell for over 10+ years and I'm still ecstatic about how great their practice is. The hygienists are very professional and friendly and the Frontline staffing is phenomenal. I get asked all the time that why do I travel so far to see a dentist? When you get first class service like Preferred Dental gives I'm going to be a faithful customer, that's how good the practice is! Just got a cleaning and I feel so fresh and so clean! (cheering right now)!"
"Had a cleaning with lukasz. He did a great job and made me feel at ease. The cleaning went by in a snap."
"Nancy, the hygienist, who did my cleaning was excellent. Friendly, efficient and gentle. She called in the Dr. for a question on something she saw. And as always he was upbeat."
"my dental hygienist was Lukasz Rulka, he was very good and was very careful with cleaning."
"This was my first time visiting this dentistry office and I have to say I was impressed with my visit and have already recommended it to others. The staff was personable and professional from start to finish. The facility was clean and COVID mitigation procedures were followed closely. My dental hygienist, Lisa, cleaned my teeth with precision and care. This was the first time I left a dentist appointment without an aching mouth or bleeding gums from someone who was too rough or rushed with the cleaning. Additionally, it was easy to schedule my second cleaning in 6 months and the office staff assisted with sending paperwork into my insurance which was big help. Highly recommend."
"This was my first time visiting this dentistry office and I have to say I was impressed with my visit and have already recommended it to others. The staff was personable and professional from start to finish. The facility was clean and COVID mitigation procedures were followed closely. My dental hygienist, Lisa, cleaned my teeth with precision and care. This was the first time I left a dentist appointment without an aching mouth or bleeding gums from someone who was too rough or rushed with the cleaning. Additionally, it was easy to schedule my second cleaning in 6 months and the office staff assisted with sending paperwork into my insurance which was big help. Highly recommend."
"Nancy, the hygienist, who did my cleaning was excellent. Friendly, efficient and gentle. She called in the Dr. for a question on something she saw. And as always he was upbeat."
"Super safe and super friendly. Lori did a great job cleaning my teeth and we had 80's music quiz time too. Dr. Mestel was extremely attentive and very personable. My smile is shining now!!!"
"Super safe and super friendly. Lori did a great job cleaning my teeth and we had 80's music quiz time too. Dr. Mestel was extremely attentive and very personable. My smile is shining now!!!"
"I brought my two boys (7 and 10) for a regular 6 month cleaning and things were a bit different due to COVID. The COVID screening was texted to me for electronic completion prior to the appointments which was helpful. Myself and my boys all went into one room to see dental hygienist Daniel who was wonderful. My 7 year old just recently started brushing without help, so Daniel took out a toothbrush and mirror to show my son how he should be properly brushing on his own. It’s something so simple, but not easy for me to do at home. I really appreciated him answering all my boys’ “teeth” questions and going the extra mile to make sure they understand how to maintain healthy mouths. Thank you so much Daniel!"
"I’ve been coming to preferred dental of Cromwell for many years and yesterday, hands down, was the best experience I’ve ever had. Danny was so polite and friendly and did an amazing job cleaning my teeth. I felt very comfortable with Dr Matt and Danny they make a great team. Also want to mention the woman up front who made the next appointment for my son. I didn’t get her name but she saved the day. I have an awful time getting my 27 year old to the dentist because he doesn’t like needles and she recommended something I didn’t know existed and that sealed the deal. Thank you preferred dental"
"Although I had missed a cleaning due to co-vid closure, my visit went very well. My hygienist Laura was awesome. She spent the time needed to get my teeth clean (it had been a YEAR- ewww!), had a great sense of humor AND singing voice. As always, Dr. Mestel takes care of business right away:I had chipped a small bit off a tooth,which left a rough edge that was irritating- he drilled it right down immediately. I pretty much skipped out of the office. I've been a patient for over 20 years and have never had a bad experience here, have always been treated well, and with genuine care for my dental health."
"Although I had missed a cleaning due to co-vid closure, my visit went very well. My hygienist Laura was awesome. She spent the time needed to get my teeth clean (it had been a YEAR- ewww!), had a great sense of humor AND singing voice. As always, Dr. Mestel takes care of business right away:I had chipped a small bit off a tooth,which left a rough edge that was irritating- he drilled it right down immediately. I pretty much skipped out of the office. I've been a patient for over 20 years and have never had a bad experience here, have always been treated well, and with genuine care for my dental health."
"From the process of accepting a new patient, (5 year old daughter) and it being her first dentist trip here they were nothing short of spectacular. She was a little nervous and they made her feel at home and very comfortable. Jackie the hygienist was so nice and explained everything she would be using for the cleaning. They did some x-rays and no cavities!! Everyone in the office was so helpful and nice. They've earned life-long patients!!"
"My visit to preferred dental was excellent. All the proper guidelines were taken for the COVID guidelines. All that worked there were very professional and provided a safe environment. They also were very friendly and considerate to me Amd other patients that were there. My cleaning was excellent and very thorough. Thank Tess, your the best. ThNk you Dr. Schumann, you are such a kind and caring dentist. And also thank you to all that work and preferred dental. Please stay safe and healthy."
"I have been a client of this practice for over 15 years. The professionalism never changes. I am always happy to greet Dr. Mestel each time, after a thorough cleaning session with Ronnie, my favorite. I love the staff, the facilities and expect to be a client for the next 15 and beyond."
"Dr. Schulman is very friendly and explains everything he is doing. Makes you feel relaxed. My dental hygienist is Lisa and she is fantastic. She doesn’t tear up your mouth while doing a cleaning and she is also really friendly. I would definitely recommend both of them."
"Nice friendly front desk staff. Hygienist was good and did thorough cleaning. Doc came in for just a min to check but good so far."
"Nice friendly front desk staff.Hygienist was good and did thorough cleaning.Doc came in for just a min to check but good so far."
"Dr. Jay Mestel is the best! I’ve been seeing him for years now and he is wonderful. Everything from cleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it’s about all I do. Thank you Dr. Mestel!"
"Dr. Jay Mestel is the best! I’ve been seeing him for years now and he is wonderful. Everything from cleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it’s about all I do. Thank you Dr. Mestel!"
"Dr. Jay Mestel is the best! I’ve been seeing him for years now and he is wonderful. Everything from cleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it’s about all I do. Thank you Dr. Mestel!"
"Dr. Jay Mestel is the best! I’ve been seeing him for years now and he is wonderful. Everything from cleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it’s about all I do. Thank you Dr. Mestel!"
"Dr. Jay Mestel is the best! I’ve been seeing him for years now and he is wonderful. Everything from cleanings to cosmetic dentistry - he does it all! Very skilled and efficient. This year Dr. Mestel did a set a set of porcelain veneers and they look amazing. Before, I was embarrassed to smile. Now it’s about all I do. Thank you Dr. Mestel!"